Terms & Conditions
Applicability to entrepreneurs and definitions of terms
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
(2) "Consumer" for the purposes of these terms and conditions is any natural person who concludes a legal transaction for a purpose that can be attributed to neither their commercial nor their independent professional activity.
Conclusion of the purchase contract
The purchase contract is only concluded with the delivery of goods - not through the automatically sent order confirmation.
All prices quoted on our website are inclusive of applicable VAT.
First-time customers can generally only be supplied by cash on delivery or by credit card to a different delivery address or packing station.
First time customers who do not order to different delivery address and regular customers can choose between:
• Direct e-banking
• Sepa Direct Debit
• Credit Card: VISA or MasterCard
During a default of payment of the customer, we are entitled to demand default interest in the amount of 5 percentage points above the respective by the Deutsche Bundesbank in the Federal Gazette announced base interest rate (§ 247 BGB) per annum. We reserve the right to document greater damage.
In case of late payment or otherwise revealing credit unworthiness, all further claims against the customer are due immediately.
The customer is only entitled to set-off rights with claims that are undisputed or legally binding against us. The customer is only authorized to exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.
Delivery and shipping costs
We charge € 5.95 shipping within Germany. For partial deliveries, the shipping costs are of course only once. From an order value of € 100.00 we do not charge any shipping costs. We deliver with UPS.
For international orders, the shipping costs depend on the size and weight of the package. For deliveries to countries outside the European Union, any applicable taxes and duties must be borne by you. Shipping costs, COD charges, taxes and customs duties can not be refunded.
We carry the shipping risk.
Should a selected item be temporarily or permanently unavailable at the time of your order, we will inform you immediately within the scope of the order confirmation.
If the item is permanently not available, we will refrain from accepting it. A contract is not concluded in this case.
You can find the current delivery time in the shopping cart / checkout area. Generally, our delivery time within Germany is about 3 - 4 days.
Material defect warranty, warranty
We are liable for material defects in accordance with the relevant statutory provisions, in particular §§ 434 ff. BGB.
An additional guarantee exists for the goods delivered by us only if this was expressly delivered in the order confirmation to the respective article.
Claims for damages are excluded. This does not apply to claims for damages arising from injury to life, limb, health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages that are based on an intentional or grossly negligent breach of duty by us, our legal representatives or vicarious agents. Significant contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.
In the event of a breach of essential contractual obligations, we shall only be liable for the contractually typical, foreseeable damage, if this was simply caused by negligence, unless it concerns claims for damages due to injury to life, body or health.
The limitations of paragraphs 1 and 2 also apply in favor of our legal representatives and vicarious agents if you assert your claims directly against them.
The limitations of liability resulting from paragraphs 1 and 2 shall not apply if we have fraudulently concealed the defect or have assumed a guarantee for the quality of the goods. The same applies if an agreement has been reached between us on the nature of the item. The provisions of the Product Liability Act remain unaffected.
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The cancellation period is fourteen (14) days from the day on which you or a third party named by you, who is not the carrier,
• have or have taken possession of the goods if you have ordered one or more goods as part of a single order and the goods or goods are or will be delivered uniformly.
• have or have taken possession of the last goods if you have ordered several goods in a single order and the goods have been delivered separately.
• have or have taken possession of the last partial shipment or the last piece if you have ordered a good in several partial shipments or pieces.
To exercise your right of withdrawal, you must (Wahl GmbH, Customer Center, Villinger Str. 4, 78089 Unterkirnach, Tel .: +49 7721 806-0, Fax: +49 7721 806-102, Email: firstname.lastname@example.org) by means of a a clear statement (eg a letter sent by post, fax or e-mail) of your decision to withdraw from this contract, inform in any form, or revoke the contract by returning the item or refusing to accept the parcel. You can use the attached model withdrawal form, which is not required. You can also electronically complete and submit the model withdrawal form or any other unequivocal statement on our website www.wahl-horse.shop/de-de/service/widerruf.
If you make use of this option, we will promptly (for example by e-mail) send you a confirmation of receipt of such revocation. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the standard delivery offered by us have to repay immediately and no later than fourteen (14) days from the date on which the notice of cancellation of this contract is received. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen (14) days from the date on which you inform us of the cancellation of this contract. The return must be made exclusively to our subsequent mailing address Wahl GmbH, Customer Center, Villinger Straße 4, 78089 Unterkirnach. The deadline is met if you send the goods before the deadline of fourteen (14) days.
You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for you to check the nature, characteristics and functioning of the goods.
The right of withdrawal does not exist with contracts
• for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely for contracts:
• for the delivery of sealed goods that are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.
• for the delivery of goods that have been inseparably mixed with other goods due to their nature after delivery.
You have the following options for revocation:
The cancellation by post is to be addressed to the following address:
Villinger Street 4
Or by e-mail to email@example.com
Online settlement of consumer disputes
Visit ec.europa.eu/consumers/odr/ for information on consumer disputes in online commerce.
Information according to the Consumer Dispute Settlement Act (VSBG)
We are not willing and obliged to participate in dispute settlement proceedings before a consumer arbitration board under the Consumer Dispute Settlement Act.
The trust of our customers is important to us. We respect your privacy and protect it. We practice the data protection of the valid legal data protection regulations, in particular the basic data protection regulation.
Disclaimer for external links
Our offer contains links to external websites of third parties on whose contents we have no influence. Therefore, we can not assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.
All image rights are owned by Wahl GmbH. Use without express permission is prohibited. In the case of unauthorized use of our pictures, we reserve the right to take legal action.
Tel .: +49 7721 806-0
Fax: +49 7721 806-102
Email: info [@] wahlgmbh.com
Seat of the company: Unterkirnach
District Court: Freiburg i.Br.
Commercial Register: HRB 602147
VAT ID: DE 234657079
How to contact us:
By e-mail: via the contact form or via info [@] wahlgmbh.com
By phone: +49 7721 806 903 or +49 7721 806-0
By fax: +49 7721 806 205