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Return policy

Cancellation
You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The cancellation period is fourteen (14) days from the day on which you or a third party named by you, who is not the carrier,

-  have taken possession of the goods if you have ordered one or more  goods as part of a single order and the goods or goods are or will be  delivered uniformly.
- have taken possession of the last goods if you  have ordered several goods in a single order and the goods have been  delivered separately.
- have or have taken possession of the last  partial shipment or the last piece if you have ordered a good in several  partial shipments or pieces.

To exercise your right of  withdrawal, you must (Wahl GmbH, Returns Department, Roggenbachweg 9,  78089 Unterkirnach, Tel .: +49 7721 806-133, Fax: +49 7721 806-102, Email:  info@wahl-animal.shop) by means of a a clear statement (eg a letter sent by  post, fax or e-mail) of your decision to withdraw from this contract,  inform in any form, or revoke the contract by returning the item or  refusing to accept the parcel. You can use the attached model withdrawal  form, which is not required. You can also electronically complete and  submit the model withdrawal form or any other unequivocal statement on  our website www.wahl-animal.shop/en-us/service/withdrawal.
If you make  use of this option, we will promptly (for example by e-mail) send you a  confirmation of receipt of such revocation. In order to maintain the  cancellation period, it is sufficient for you to send the notification  of the exercise of the right of withdrawal before the expiry of the  withdrawal period.
Please contact our person in charge at +49 7721 806-133 or via info@wahl-animal.shop to receive a return label.

Consequences of the cancellation

If  you withdraw from this Agreement, we have selected all payments we have  received from you, including delivery charges (except for the  additional costs arising from your choosing a different delivery method  than the standard delivery offered by us have to repay immediately and  no later than fourteen (14) days from the date on which the notice of  cancellation of this contract is received. For this repayment, we will  use the same means of payment as you used in the original transaction,  unless expressly agreed otherwise with you; In no case will you be  charged for this repayment fees. We may refuse repayment until we have  received the goods back or until you have provided proof that you have  returned the goods, whichever is the earlier.
You must return the  goods to us immediately and in any event not later than fourteen (14)  days from the date on which you inform us of the cancellation of this  contract. The return must be made exclusively to our subsequent mailing  address Wahl GmbH, Returns Department, Roggenbachweg 9, 78089  Unterkirnach. The deadline is met if you send the goods before the  deadline of fourteen (14) days.

You only have to pay for any loss  of value of the goods if this loss of value is due to a handling that  is not necessary for you to check the nature, characteristics and  functioning of the goods.

The right of withdrawal does not exist with contracts
for  the supply of goods which are not prefabricated and for the manufacture  of which an individual selection or provision by the consumer is  authoritative or which are clearly tailored to the personal needs of the  consumer.


The right of withdrawal expires prematurely for contracts:
-  for the delivery of sealed goods that are not suitable for return for  reasons of health or hygiene if their seal has been removed after  delivery.
- for the supply of goods, if, due to their nature, they were inseparably mixed with other goods after delivery.

You have the following options for revocation:

The cancellation by post is to be addressed to the following address:

Wahl GmbH
Returns Department
Roggenbachweg 9
78089 Unterkirnach
Germany

Or by e-mail to info@wahl-animal.shop
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